eCommerce fulfillment: Is it worth investing in these services?

eShipper Mar 30, 2022 • 4 min read

eCommerce has been growing at a breakneck speed over the last five years, and all indications are that it will continue to do so. While you once would have had to physically fulfill all orders and ship them out yourself, there are now order fulfillment services to complete the task for you, making the entire purchasing and delivery process smoother for you and your customer.

If you manage an online business, you'll want to be sure you have access to top-notch eCommerce fulfillment services. Not only will this improve your efficiency, but it will also make it easier for your customers to track orders and ensure that they receive them on time. It will also increase their overall satisfaction with their purchasing journey and turn them into repeat customers.

What is eCommerce fulfillment?

To put it simply, eCommerce fulfillment refers to the portion of your online business responsible for delivering items to clients.  It can be difficult to properly fulfill an order unless you have a system in place, and if this step of the process fails, it may be quite frustrating for both you and your customers.

Fulfillment is, without a doubt, the most crucial aspect of your company. You may have a fantastic website, outstanding products, and payment methods set up and in place, but if you’re still manually fulfilling orders, things can quickly get overwhelming– especially if you have a lot of orders coming in. 

But is it really worth it to invest in eCommerce fulfillment services? 

The short answer is yes. Here’s why.

Why it’s worth it to outsource eCommerce fulfillment

There are multiple reasons why eCommerce fulfillment services can take your business to the next level.

  1. You don’t need to have your own warehouse

One of the main advantages of outsourcing your fulfillment is that you won't have to worry about storing your products yourself. Owning and operating a warehouse can be incredibly costly; you must not only pay for the space, but also for everything that goes in it.

Depending on your company's size and order volume, this might mean:

  • Racks at a warehouse
  • Forklifts
  • Belt conveyors
  • Boxes and packaging supplies
  • Software for order management
  • Software for warehouse management
  • Computers
  • Packing label and packing slip printers

  1. It's simple to integrate with a variety of eCommerce platforms

For a stress-free solution, a fulfillment centre can assist you in integrating all of your eCommerce systems. Rather than working out how to connect each system on your own and manage it, which may necessitate more IT expertise (more money), you can outsource this to an experienced order fulfillment service that can assist you in integrating all of your systems.

eShipper’s hassle-free integrations work seamlessly with your shopping carts for optimized eCommerce fulfillment, so you can easily manage and ship your online orders. Having professionals assist you not only guarantees that your system is properly set up, but also allows you to spend your time and money on building your business.

  1. You can negotiate lower shipping costs

Working with an order fulfillment business like eShipper+ can allow you to benefit from lower delivery costs. Why? You don't have as much bargaining leverage if you're doing your own fulfillment and sending 50 orders per day as you do when you're working with a much bigger organization. Partnering with a fulfillment centre that ships hundreds or thousands of items every day means that savings are passed to you, so shipping stops eating into your profit margins.

  1. You don’t need to hire warehouse staff

When you maintain order fulfillment in-house, you must not only pay for warehouse space and all of the essential equipment for the system to function, but you must also hire staff to manage the warehouse. This is both costly and time-consuming! But the costs don’t stop there. Business owners care about their staff and hiring new personnel when your company is developing or during a busy season, only to have to let them go when sales decline, can be extremely painful. Outsourcing fulfillment simplifies your operations so you don’t have to worry about staffing issues. 

  1. Outside Support

Nobody can claim to be an expert or specialist in every field of business, and sometimes a little help in the right place can make all the difference. Order fulfillment services can assist you in running your business, allowing you to focus on what you do best. They also give you the chance to reexamine your supply chain and identify opportunities for improvement.

With eShipper+, you receive excellent customer service because you’re more than a number; when you contact support, a live person assists you in resolving your issue. That’s because our purpose is to help you scale and grow your business.

The Takeaway

Fulfilling orders yourself may appear to be a good way to save money, but this isn't always the case. In reality, it can be extremely expensive, as it requires serious capital to set up your own warehouse. An order fulfillment service can help you save time and money while also allowing your company to develop and thrive.

At eShipper+, we're excited to help you develop your business by taking the hassle out of fulfillment. Contact us right away to see how we can support you.

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